HR's Role in an Organization Essay Example | Topics and Well Written Essays - 1250 words

HR's Role in an Organization - Essay Example Huge responsibility is laid on medical staff, whom we entrust with the most important thing that we have – own health. In this respect, the process of choosing and recruiting the right employees becomes the most initial for medical establishments. Effective and correct work of personnel influences on the customer’s satisfaction, which in its turn affect competitiveness, reputation and profits of the hospital. Sometimes one little mistake of medical employee is able to cause drastic and destructive consequences, which also not always can be remediable. For avoiding such situation and providing clients with highly qualitative treatment, it is recommended to take the recruitment, development and training of human resources into careful consideration. It is important to realize the significance of appropriate personnel, which is able to become the biggest competitive benefit of the organization only on conditions that a company implements various programs of constant develo pment and improvement of workers’ productivity. ... Human recourses as competitive advantage Today more and more companies start to realize that human is the most significant factor for pushing own business to effectiveness and profitability. However, only few of them pay much attention at personnel development, considering such action as money-loosing. In reality numerous practical examples show that the more entrepreneur spends up on own staff the bigger return comes later on. Competition can be rather unsteady phenomenon, which depends on various elements. The most considerable of them is highly professional service that makes clients content and creates customer’s loyalty. Frequently one detail of personnel’s work can affect customer’s attitude to the whole company. And with a help of word of mouth one unsatisfied consumer is able to influence on groups of people, which in own turn can proceed the chain of negative review. But if a company has a qualified team of real specialists, who posses deep knowledge alo ng with good interpersonal skills and comprehend the significance of customer’s satisfaction, then such enterprise will be in demand on the market. That is why effectively used human resources can become a huge competitive advantage that manages to attract new customers and affect the financial results of company’s performance later on. Despite developed equipment and new techniques used during medical procedures, the personnel of Laurel Surgery and Endoscopy Center guarantees a good old-fashioned patient care. Medical staff of the center looks after each client extremely attentively, ensuring pre- and post-operative treatment, the questions about which potential patients may find out from the